I definitely missed it while it was sent away, but it’s back now. Safe at last. The road back to me was fraught with peril, and false charges too. In short, Apple tried to charge me $30 because they supposedly found nothing wrong with the machine (even though they happened to fix what was wrong). Go figure.
Since pretty much all that was wrong with my PowerBook was 100% related to the seating of various components inside the chassis, opening and sealing the laptop would do the trick. Only problem was, I wasn’t about to void my warranty. So I had to send the beast in to Apple Service — I still have AppleCare.
Apple returned the computer to me two days later (quick service!) with a $30 charge and a note saying that they found nothing wrong with the unit, hence the “Diagnostic Charge”. Yeah, right. I argued a bit, and had the local tech (who happens to be a friend of mine) call Apple to inquire about exactly what was done to the machine to determine that it was A-OK. The phone call lasted all of two minutes, and the charges were dropped.
So in the end, here I am back on my old compy, and loving the return.
0 Responses to “Compy! You’re Back!”